User
User
User
Trusted By Teams Who Manage Customer Conversations.

The Complete
Customer
Platform for
Teams

From first conversation to renewal, Pilo unifies every customer signal across sales, support, and success.

Turn Scattered Touchpoints Into Intelligent Workflows That Drive Growth.

Customer data is
everywhere.

Intelligence shouldn't
be.

Messages arrive across emails, chat tools, CRMs, and support systems. Important feedback gets lost. Priorities become unclear. Teams work in Pilos.

We bring everything together into one intelligent system.

Pilo Dashboard

Your B2B & B2C Conversations are Everywhere.

Customers reach out through Slack, email, Teams, and your product interface. Your team chases context across disconnected tools.

Pilo Monitor Display
Unified Inbox

Unified Inbox

All customer messages across tools in one continuous timeline.

AI Intelligence

AI-Powered Intelligence

Automatic sentiment detection, categorization, and priority scoring.

Smart Routing

Smart Routing & Automation

Route feedback instantly using conditions, teams, and AI signals.

Each platform locks you
into their workflow,
their rules, their
limitations.There's a better way.

Pilo Dashboard Analytics

Designed to fit
into your workflow

Setup is simple. Value starts immediately.

Set up teams

Define departments and ownership.

Step 1 of 4

Create Your Teams

Set up departments to organize customer feedback across your or

e.g. Customer Support, Product Team, Billing, Success Desk
e.g. Customer Support, Product Team, Billing, Success Desk

Connect channels

Slack, Email, Zendesk, WhatsApp, Teams.

Slack

Connect to Slack to create tickets instantly and sync real-time customer updates.

Not connected

Microsoft Teams

Connect to Micro seamlessly and im

Not connected

Zendesk

Connect to Zendesk to import support tickets, unify conversations, and streamline resolutions.

Not connected

Intercom

Connect to Interc conversations wit

Not connected

Create intelligent rules

Route feedback automatically.

EW
Emily White
Login issues on mobile appID: FB001

Hey, my WiFi has been out for two weeks, and I still can't get it fixed!

High
Bug
3m ago
JD
Jessica Doe
Problems logging into the mobile appID: FB001

I discovered an excellent fix for the design problem we talked about last week. Let's discuss it!

Low
Billing
15m ago

Works with the tools you already use

No migration. No disruption. Just connection.

Salesforce
HubSpot
Jira
Notion
Asana
Google Sheets
Slack
MS Teams
Zendesk
Intercom
WhatsApp
Salesforce
HubSpot
Jira
Notion
Asana
Google Sheets
Slack
MS Teams
Zendesk
Intercom
WhatsApp
Google Sheets
Slack
MS Teams
Zendesk
Intercom
WhatsApp
Salesforce
HubSpot
Jira
Notion
Asana
Google Sheets
Slack
MS Teams
Zendesk
Intercom
WhatsApp
Salesforce
HubSpot
Jira
Notion
Asana

Designed for every team
that works with customers

Whether you handle tickets, payments, or product feedback, your workflows stay connected.

Customer Success
Sales & GTM
Custom Build
Pilo Dashboard Features

Customer Teams

Manage conversations faster, route issues automatically, and resolve customer needs with full context in one workspace.

Product & Strategy Teams

Turn feedback trends, sentiment data, and customer signals into clear decisions that guide roadmap and strategy.

Scaling & Enterprise Organisations

Coordinate multiple teams, tools, and workflows without losing visibility, control, or accountability.

Turn conversations into
customer intelligence

Join teams using one platform to listen, understand, and act.

Pilo Dashboard Mockup